Privacy Policy
Who we are
Your privacy is important to us. It is Big Red's policy to respect your privacy regarding any information we may collect from you across our website, www.bigredclothing.com, and other sites we own and operate.
What personal data we collect and why we collect it
We only ask for personal information when we truly need it to provide a service to you. We collect it by fair and lawful means, with your knowledge and consent. We also let you know why we’re collecting it and how it will be used.
Contact forms
When you submit an enquiry, you will provide the following details:
- Name
- Phone number (optional)
- Message
We use this information to respond to your query.
How long we retain your data
We retain collected information for as long as necessary to provide you with your requested service. In general, we retain the following data:
- contact form entry data for 12 months, to ensure we have not missed enquiries;
- customer purchase records indefinitely, for your convenience when accessing your account and purchase history and for our assistance in analysing our product sales –
- If you would like for your sales data to be removed, please contact us using the details provided at the end of this policy;
- analytics data indefinitely, to analyse and improve our website’s performance – analytics data is aggregated and does not include your personal information.
What data we store, we’ll protect within commercially acceptable means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use or modification.
We don’t share any personally identifying information publicly or with third-parties, except when required to by law.
Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and practices of these sites, and cannot accept responsibility or liability for their respective privacy policies.
Cookies
We sometimes use cookies to help our website identify you when you visit and return to our website and analyse how you use our website. These cookies help us to analyse our website traffic so that we can enhance our website visitor experience.
How cookies can be managed in your browser
Most web browsers will automatically accept cookies, however, you may choose to ‘not accept’ our cookies when visiting our website by managing cookies for our website in your browser settings. You can manage how cookies are set and used as you’re browsing, and you can clear cookies and browsing data. Your browser may have settings that allow you to manage cookies for each website. With common browsers, the settings will allow you to delete existing cookies, allow or block all cookies, and set cookie preferences for websites. Common browsers also have incognito or private browsing modes, which don’t store your browser history of visited sites or cookies on your device after you close all incognito/private browser windows.
Analytics
We use Google Analytics and Search Console as part of our analytics tracking for this website. This is how you can opt out if you wish. Please refer to Google’s Privacy Policy for more information.
What rights you have over your data
You are free to refuse our request for your personal information, with the understanding that we may be unable to provide you with some of your desired services.
Your continued use of our website will be regarded as acceptance of our practices around privacy and personal information. If you have any questions about how we handle user data and personal information, feel free to contact us.
Contact information
If you are concerned about your privacy, please contact us at gday@bigredclothing.com